My Golf Ball Design

Terms and Conditions

These are the terms and conditions that you agree to be bound by, so please read them carefully before submitting your order. All online order forms must be agreed to by you before an order will be processed.

1. Copyright
You warrant that you will only submit a photo that you own copyright in, or have the copyright owner’s permission to reproduce. (Permission may be given by a parent or guardian on behalf of an infant.) GolfBallBusters reserves the right to ask you to prove that you have the right to copy the photo and that permission has been obtained from persons featured in the photo or that you have the right to use any images or logos in the photo. If you are unable to prove any of the above upon request, GolfBallBusters may refuse to print the photo or image. In such instances, GolfballBusters will promptly refund your payment.

2. If your photo contains any non-English words you must provide a written translation via email with your order.

3.  GolfBallBusters reserves the right not to print your photo image, if in its opinion this image is unacceptable, or GolfBallBusters suspects that the copying of the photo or image will infringe copyright or may otherwise infringe any other law. In such instances, GolfBallBusters will promptly refund your payment.

4. You agree to indemnify GolfBallBusters against any claim, damages or expenses GolfBallBusters suffers in connection with the use of your photo or image, including any infringement of another person’s intellectual property rights or unauthorised use of any image of any other person or property.

5. Colour Varitations
a)Variations in colour, image quality and position may occur in the finished product. You acknowledge that the finished photo image is dependent on the quality of the photo or image submitted. To the extent permitted by law, GolfBallBusters will not refund or replace an order if the Image or Photo are of poor quality.
b)We are unable to match colour codes. By agreeing to these terms and conditions you acknowledge that their may be slight colour variations from the graphic you provided.

6. Designs are subject to change without notice. Prices may be varied at any time at GolfBallBusters discretion.

7. While every endeavour will be made to ensure that the Personalised images will be produced and dispatched within 7 days from receipt of your order, delivery delays may be experienced. If you wish to use the personalised images for a special event, you should ensure that the order is placed early enough to allow sufficient time for the order to be fulfilled to meet the date of your event.

8. The service provided by GolfBallBusters pursuant to these terms and conditions is subject to the General GolfBallBusters terms and conditions.

9. Golf balls are printed using a specialised inkjet process. The printing may not last beyond one game of golf, especially if conditions are wet.  If you have a complaint concerning the finished Personalised Image or Logo you should ring 03 9729 8861. Replacements may be granted where the images are (a) faulty, damaged or rendered unsuitable to be used, (b) where evidence is provided that damage occurred before delivery to you, and (c) where a claim is made within 30 days of the date of delivery.

10. GolfBallBusters will keep your details and photo / or image on file for 12 months from receipt of your order in case you wish to re-order Personalised Images or Logos using the same image. You agree that if you use the same photo to re-order Personalised Images, you will be bound by these terms and conditions.

11. RETURNS POLICY
It will be very rare but perhaps an order may not meet your expectations. We believe that your satisfaction as a customer is our first priority. In all cases for returns and exchanges, email us to initiate the return/exchange and obtain our return goods authority.

We operate a no hassle returns policy. All goods may be returned for a full refund within 30 days of shipping and the goods are in their original condition and packaging. Once items are received we will review and inspect the items and apply the appropriate credits/refunds. Shipping charges are non-refundable.

Please allow 14 days for us to receive your return and process your credit. Once the return is processed, we will send an email confirmation of your credit. Please allow time for the credit to appear on your credit card statement.